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Troubleshooting
Voice and Call Quality
Poor voice quality when calling the PSTN Problem:Unsatisfactory PSTN call quality could be related to slow/unstable Internet connection or poor PSTN termination.Solution:First you must make sure VN to VN or echo test, 600 type calls are of good quality.If they are not, this is not a PSTN termination issue, please review our other "Voice Quality Issues" articles. If within network calling provides satisfactory audio quality, the issue is indeed poor termination related. In this case you must do the following: a Call the number you are having problems with. b Call another number with a different area code/prefix (other city or country). c Determine if you had the same problem when calling both numbers or just one of them. d Forward your test results to our support team for further review. Do make sure to include the call history of the faulty calls. ______________________ Views: 66085
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Our Home Phone Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes. InPhonex is proud to support Internet telephony equipment (IP Phones) including Sipura 2000, Sipura 3000, Cisco 186, Linksys PAP2 and other SIP phone adaptors. We also support Asterisk PBX, Trixbox and offer turn-key VoIP Reseller business opportunities to let entrepreneurs and businesses resell voice over Internet (VoIP) under their brand name. Copyright © InPhonex
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