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General Questions

Why can't I PING my custom SIP Proxy?


Problem:

I cannot PING my custom SIP Proxy



Solution:

Not being able to ping your custom sip proxy can be caused by the following:

1. You pointed your sip proxy to sip.varphonex.com as recommended. If this is the case, keep in mind that for security reasons our IP address is not pingable anymore.
2. You are pointing your custom sip proxy to and IP address no longer in use.

In order to determine where your sip proxy is pointing to; you can run the nslookup command in the command prompt.

nslookup sip.youdomain.com

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Our Home Phone Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes. InPhonex is proud to support Internet telephony equipment (IP Phones) including Sipura 2000, Sipura 3000, Cisco 186, Linksys PAP2 and other SIP phone adaptors. We also support Asterisk PBX, Trixbox and offer turn-key VoIP Reseller business opportunities to let entrepreneurs and businesses resell voice over Internet (VoIP) under their brand name.

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